Privacy Policy
At Seville Movers, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our moving and storage services. By using our website and services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect personal information that you voluntarily provide when booking our services, requesting a quote, contacting us, or interacting with our website. This may include:
- Personal Identification Information: Name, email address, phone number, mailing address, and payment details.
- Service Information: Details about your move, including the date, locations, inventory, and special requirements.
- Website Usage Information: Information about how you interact with our website, such as IP addresses, browser type, pages visited, and the time spent on our site.
- Payment Information: Payment card details and billing information necessary to process transactions.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide Our Services: To process your move, manage booking details, and deliver requested services such as moving and storage.
- To Communicate With You: To send confirmation emails, service reminders, quotes, invoices, and customer service communications.
- To Improve Our Website and Services: To understand how users engage with our website and improve user experience, functionality, and overall services.
- To Process Payments: To securely process payments for services rendered.
- For Marketing and Promotional Purposes: With your consent, we may send you promotional offers, discounts, or updates related to our services.
3. How We Protect Your Information
We take the security of your personal information seriously and use a variety of measures to protect it. These include:
- Encryption: We use secure, encrypted transmission methods (SSL) for processing payment information and other sensitive data.
- Access Controls: Access to personal information is limited to authorized employees who need it to perform their duties.
- Data Retention: We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and as required by law.
4. Sharing Your Information
We may share your personal information with third parties in the following situations:
- Service Providers: We may share your information with trusted third-party service providers who assist us with moving, storage, payments, and other services (e.g., payment processors, marketing agencies).
- Legal Compliance: We may disclose your information if required by law, such as complying with a subpoena or other legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.
We will never sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience on our website. Cookies are small text files stored on your device that allow us to:
- Remember your preferences and settings.
- Improve the functionality of our website.
- Analyze user behavior on our site to better tailor our content and services.
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
6. Your Rights Regarding Your Information
You have certain rights regarding your personal information, including:
- Access and Correction: You can request access to the personal information we hold about you and ask for corrections if it is inaccurate.
- Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out of Marketing: If you no longer wish to receive marketing communications from us, you can opt out by following the instructions in the email or by contacting us directly.
- Data Portability: You may request a copy of your personal data in a machine-readable format.
To exercise any of these rights, please contact us at the information provided below.
7. Third-Party Websites
Our website may contain links to third-party websites that are not operated or controlled by Seville Movers. This Privacy Policy only applies to information collected by Seville Movers. We are not responsible for the privacy practices of third-party websites. We encourage you to read the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Seville Movers does not knowingly collect or solicit personal information from individuals under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights related to your personal information, please contact us at:
Seville Movers
100 W Paulding St, Seville, FL 32190
Phone: +1 386-243-3103
Email: info@sevillemovers.com
